Frequently Asked Questions
What types of items do you pick up?
We pick up clean, gently used clothing packed in standard plastic trash bags. We also accept small linens and shoes if they are included in your clothing bags.
We do not accept furniture, electronics, hazardous materials, or loose items.
How many bags can I donate?
Our standard service covers 2-9 bags. If you have 10+ bags, please note this on the booking form so we can prepare additional space.
Do I need to be home during the pickup?
No. Simply place your bagged items in your designated location (porch, front door, driveway) and we'll handle the rest. You'll receive a confirmation message when pickup is complete.
Where do my donations go?
We deliver your items to trusted local donation centers and charitable partners across Metro Atlanta. These organizations support families, shelters, and community programs.
How much does this service cost?
Pricing is simple and transparent:
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$22 base pickup fee (includes 2 bags)
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$2 per additional bag (3-9 bags total)
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$10 long-distance fee to locations at or beyond service boundaries
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$10 same-day or rush pickup when available
How do I schedule a pickup?
Use our online booking page to choose your preferred date, time, and number of bags. You'll receive confirmation once your pickup is set.
How do I prepare my items?
Place all clothing in tied trash bags. If donating shoes or liners, include them inside your bags. Clearly mark your pickup location in the booking notes.
Can i cancel or reschedule?
Yes. Please notify us at least 12 hours in advance. Late cancellations may incur a fee
Do you provide donation receipts?
Yes. Please notify us at least 12 hours in advance. Late cancellations may incur a fee.